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NEW QUESTION # 246
What is meant by the term 'Corrective Action'? Select one
Answer: C
Explanation:
Corrective action is a process of identifying and eliminating the root causes of nonconformities or incidents that have occurred or could potentially occur, in order to prevent their recurrence or occurrence. Corrective action is part of the improvement requirement of ISO 27001 and follows a standard workflow of identification, evaluation, implementation, review and documentation of corrections and corrective actions. References:
Procedure for Corrective Action, Nonconformity & Corrective Action For ISO 27001 Requirement 10.1, PECB Candidate Handbook ISO 27001 Lead Auditor (page 12)
NEW QUESTION # 247
Scenario 9: Techmanic is a Belgian company founded in 1995 and currently operating in Brussels. It provides IT consultancy, software design, and hardware/software services, including deployment and maintenance. The company serves sectors like public services, finance, telecom, energy, healthcare, and education. As a customer-centered company, it prioritizes strong client relationships and leading security practices.
Techmanic has been ISO/IEC 27001 certified for a year and regards this certification with pride. During the certification audit, the auditor found some inconsistencies in its ISMS implementation. Since the observed situations did not affect the capability of its ISMS to achieve the intended results, Techmanic was certified after auditors followed up on the root cause analysis and corrective actions remotely During that year, the company added hosting to its list of services and requested to expand its certification scope to include that area The auditor in charge approved the request and notified Techmanic that the extension audit would be conducted during the surveillance audit Techmanic underwent a surveillance audit to verify its iSMS's continued effectiveness and compliance with ISO/IEC 27001. The surveillance audit aimed to ensure that Techmanic's security practices, including the recent addition of hosting services, aligned seamlessly with the rigorous requirements of the certification The auditor strategically utilized the findings from previous surveillance audit reports in the recertification activity with the purpose of replacing the need for additional recertification audits, specifically in the IT consultancy sector. Recognizing the value of continual improvement and learning from past assessments. Techmanic implemented a practice of reviewing previous surveillance audit reports. This proactive approach not only facilitated identifying and resolving potential nonconformities but also aimed to streamline the recertification process in the IT consultancy sector.
During the surveillance audit, several nonconformities were found. The ISMS continued to fulfill the ISO/IEC 27001*s requirements, but Techmanic failed to resolve the nonconformities related to the hosting services, as reported by its internal auditor. In addition, the internal audit report had several inconsistencies, which questioned the independence of the internal auditor during the audit of hosting services. Based on this, the extension certification was not granted. As a result. Techmanic requested a transfer to another certification body. In the meantime, the company released a statement to its clients stating that the ISO/IEC 27001 certification covers the IT services, as well as the hosting services.
Based on the scenario above, answer the following question:
Is the internal auditor responsible for following up on action plans resulting from external audits?
Answer: C
Explanation:
Comprehensive and Detailed In-Depth
A . Correct answer:
Internal auditors focus on internal audit nonconformities, while external auditors oversee external audit follow-ups.
B . Incorrect:
Minor nonconformities do not change the role of internal auditors.
C . Incorrect:
Internal auditors do not follow up on external audit findings-this is the certification body's responsibility.
Relevant Standard Reference:
ISO/IEC 27001:2022 Clause 9.2.2 (Internal Audit Responsibilities)
NEW QUESTION # 248
Scenario 3: Rebuildy is a construction company located in Bangkok.. Thailand, that specializes in designing, building, and maintaining residential buildings. To ensure the security of sensitive project data and client information, Rebuildy decided to implement an ISMS based on ISO/IEC 27001. This included a comprehensive understanding of information security risks, a defined continual improvement approach, and robust business solutions.
The ISMS implementation outcomes are presented below
* Information security is achieved by applying a set of security controls and establishing policies, processes, and procedures.
* Security controls are implemented based on risk assessment and aim to eliminate or reduce risks to an acceptable level.
* All processes ensure the continual improvement of the ISMS based on the plan-do-check-act (PDCA) model.
* The information security policy is part of a security manual drafted based on best security practices Therefore, it is not a stand-alone document.
* Information security roles and responsibilities have been clearly stated in every employees job description
* Management reviews of the ISMS are conducted at planned intervals.
Rebuildy applied for certification after two midterm management reviews and one annual internal audit Before the certification audit one of Rebuildy's former employees approached one of the audit team members to tell them that Rebuildy has several security problems that the company is trying to conceal. The former employee presented the documented evidence to the audit team member Electra, a key client of Rebuildy, also submitted evidence on the same issues, and the auditor determined to retain this evidence instead of the former employee's. The audit team member remained in contact with Electra until the audit was completed, discussing the nonconformities found during the audit. Electra provided additional evidence to support these findings.
At the beginning of the audit, the audit team interviewed the company's top management They discussed, among other things, the top management's commitment to the ISMS implementation. The evidence obtained from these discussions was documented in written confirmation, which was used to determine Rebuildy's conformity to several clauses of ISO/IEC 27001 The documented evidence obtained from Electra was attached to the audit report, along with the nonconformities report. Among others, the following nonconformities were detected:
* An instance of improper user access control settings was detected within the company's financial reporting system.
* A stand-alone information security policy has not been established. Instead, the company uses a security manual drafted based on best security practices.
After receiving these documents from the audit team, the team leader met Rebuildy's top management to present the audit findings. The audit team reported the findings related to the financial reporting system and the lack of a stand-alone information security policy. The top management expressed dissatisfaction with the findings and suggested that the audit team leader's conduct was unprofessional, implying they might request a replacement. Under pressure, the audit team leader decided to cooperate with top management to downplay the significance of the detected nonconformities. Consequently, the audit team leader adjusted the report to present a more favorable view, thus misrepresenting the true extent of Rebuildy's compliance issues.
Based on the scenario above, answer the following question:
Is it acceptable for the auditor to prioritize keeping the evidence provided by Electra over the evidence provided by the former employee?
Answer: A
Explanation:
Comprehensive and Detailed In-Depth
B . Correct Answer: ISO 19011:2018 (Guidelines for Auditing Management Systems) states Both sources should have been retained, reviewed, and verified rather than selectively prioritizing one over the other.
A . Incorrect:
A former employee may have insider knowledge, but their credibility must be verified-it is not inherently more reliable.
C . Incorrect:
While a client is independent, their evidence is not automatically more credible than a former employee's.
Relevant Standard Reference:
NEW QUESTION # 249
An organisation is looking for management system initial certification. Please identify the sequence of the activities to be undertaken by the organisation.
To complete the sequence click on the blank section you want to complete so that it is highlighted in red, and then click on the applicable text from the options below. Alternatively, you may drag and drop the options to the appropriate blank section.
Answer:
Explanation:
Explanation
The correct sequence of activities is:
* Establish the management system
* Plan the audit programme
* Conduct internal audits
* Hold a Management Review
* Engage a Certification Body for stage 1 and stage 2 audits
* Complete any corrective actions
Comprehensive but Short Explanation: = According to the PECB Candidate Handbook - ISO/IEC 27001 Lead Auditor, the steps for achieving certification are as follows1:
* Establish the management system: This involves defining the scope, objectives, policies, procedures, and controls of the ISMS, as well as ensuring the availability of resources and top management commitment.
* Plan the audit programme: This involves defining the audit objectives, criteria, scope, frequency, methods, and responsibilities for conducting internal audits of the ISMS.
* Conduct internal audits: This involves verifying the conformity and effectiveness of the ISMS, as well as identifying any nonconformities or opportunities for improvement.
* Hold a Management Review: This involves reviewing the performance and suitability of the ISMS, as well as deciding on any changes or actions needed to improve it.
* Engage a Certification Body for stage 1 and stage 2 audits: This involves selecting a reputable and accredited certification body to conduct an external audit of the ISMS, consisting of two stages: a documentation review and an on-site assessment.
* Complete any corrective actions: This involves addressing any nonconformities or findings identified by the certification body, and providing evidence of their implementation and effectiveness.
References: = 1: PECB Candidate Handbook - ISO/IEC 27001 Lead Auditor, pages 25-26.
NEW QUESTION # 250
You are an experienced ISMS audit team leader conducting a third-party surveillance visit.
You notice that although the auditee is claiming conformity with ISO/IEC 27001:2022 they are still referring to Improvement as clause 10.2 (as it was in the 2013 edition) when this is now clause 10.1 in the 2022 edition. You have confirmed they are meeting all of the 2022 requirements set out in the standard.
Select one option of the action you should take.
Answer: A
Explanation:
The correct action to take in this situation is to raise it as an opportunity for improvement. This is because the auditee is not violating any requirement of the standard, but rather using outdated terminology that does not reflect the current version of the standard. An opportunity for improvement is a suggestion for enhancing the performance or effectiveness of the ISMS1. It is not a nonconformity, which is a failure to fulfil a requirement2. Therefore, option B is incorrect. Option A is also incorrect, because noting the issue in the audit report without raising it as an opportunity for improvement would not provide any value or feedback to the auditee. Option D is also incorrect, because bringing the matter up at the closing meeting without documenting it as an opportunity for improvement would not ensure that the auditee takes any action to address it.
References: 1: ISMS Auditing Guideline - ISO27000, page 11; 2: ISO/IEC 27000:2022, 3.28; : ISMS Auditing Guideline - ISO27000; : ISO/IEC 27000:2022
NEW QUESTION # 251
......
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